Portfolio

Communitas

• A cloud based SaaS platform enabling HIPAA-compliant, encrypted messaging between therapists and patients
• Centralizes scheduling, notes, communication, and case management in one intuitive interface for therapists
• Leverages proprietary AI to surface patterns and trends across sessions, benefiting both therapist and patient

EraLyzer

• An AI-augmented platform visualizing 5,000 years of sociocultural history for specialized scholars
• It uses a custom-engineered RAG system and LLM for data integrity - ingesting content only from approved sources
• Users can save prompts, generate hierarchical and quantitative data visualizations, and export full datasets with citations
• Being developed ahead of a national survey within six months, EraLyzer will uniquely empower scholars to compare contemporary data with any historical era

Design Thinking

As a certified practitioner with over a decade of experience in teaching and applying Design Thinking, I lead workshops that teach teams how to introduce and utilize the methodology in their own organizations through a framework of these skills:

• Framing Questions
• Gathering Inspiration
• Synthesizing for Action
• Generating Ideas
• Making Ideas Tangible
• Testing to Learn

Thought Leadership

I use strategic communication to drive thought leadership and influence design conversations. In companies, that usually means a presentation deck.

Here are a few examples that showcase my ability to simplify complex ideas, create compelling narratives—and build consensus from the top, with executive leaders—down to peers:

• Collaboration + Design Thinking
• Design Systems Overview
• Digital Experience Intro

Design Systems

I've been building design systems since 2000 - before they were called 'design systems.' My approach has evolved from creating brand guidelines in CSS files on internal wikis to architecting full-scale enterprise systems on dedicated SaaS platforms like Sketch+ZeroHeight, Figma, Storybook.

These two design systems were created for companies in the heavily-regulated financial space and are two of my more recent.

• One company is a traditional full service B2C financial institution
• The other operates strictly in the B2B space

Research

I design for users. Not the arbitrary 'user' but the actual user—your customer who engages with your brand.

I gather primary data through analytics and formal qualitative and quantitative methods, through field research, even through eye-tracking—and then synthesize that data—increasingly with AI assistance.

AI accelerates research—surfacing patterns through well-crafted prompts. But real insights come from human synthesis. AI might flag that your CSAT scores are adequate, but it takes human judgment to understand why users abandon their carts despite rating their experience positively.

The goal isn't choosing between AI and human insight, but combining both for your specific users and business context.